Download the instructions
Welcome to our ‘How-To’ video series!
Backup Heater or Woodstove Not working
-
- Check that the flue is clear of any blockages like bird nests or leaves that would restrict airflow.
- Inspect door seals and gaskets for any air leaks allowing smoke to escape – replace any worn out seals.
- Make sure the log size is appropriate – logs that are too big can smother the flames. Split them smaller if needed.
- Ensure seasoned, dry wood is being used – wet wood leads to smoky, inefficient fires.
- Open the air intake damper fully to allow enough oxygen into the firebox.
- Clean soot buildup off the glass door and internal stove walls which can inhibit heat transfer.
- Remove excess ash buildup by gently sweeping it from under the grate into a metal container.
- Check the catalytic combustor and clean it if equipped – helps burn smoke and gases.
- Make sure baffle panels and interior bricks are properly positioned to maintain air flow.
- Have a professional inspect and clean the chimney annually or if excessive creosote builds up.
Explore How-To Videos
Interior Home > Mechanical Room > Heat Recovery Ventilator > ‘How-To’ Videos
Interior Home > Bathroom > Sink & Associated Plumbing > ‘How-To’ Videos